Missouri State Process (Renewals)

Congratulations on getting approved for renewal. Now you'll need to complete your renewal application within 30 days.

If you have let your state card expire, you must register as a NEW patient, not a renewal.

Renewing your Missouri medical marijuana card:

1. Log into the registry portal: https://mo-public.mycomplia.com/
2. Click Create New Application and then select Patient Renewal.
3. Click Patient Renewal from the drop-down menu.
4. Click Create Application.
5. Select your license number from the License Number drop-down and click Save.
6. Fill out the General Information section with your First Name, Last Name, Date of Birth, Social Security Number, Email, and Phone Number.
7. Click Save & Next.
8. Complete the Contact Information section and then click Save & Next.
9. Click on the Physician/Condition Information tab.
10. Under Recommendation Type, click the drop-down, and select Electronic Certification.
11. A green box will appear to the right labeled View Available Certifications. Click the green box.
12. A pop-up will appear listing all available physician certifications linked to the applicant's Social Security number and date of birth. Choose the electronic form and click Update. The information submitted by the certifying physician will auto-populate into the application.

    1. Note: Once the electronic form is selected and appears in the application, applicants must click Save & Next to continue completing the application.

    2. Applicants submitting an electronic physician certification form with their patient application are not required to submit an upload of their form. This category on the Documents tab will disappear when an electronic form is attached to an application.

13. If a tan box appears indicating that No Physician Certification was found, either the physician has not submitted an electronic form or the information submitted with the electronic form is incorrect.

    1. To correct the errors, please contact Leafwell first to determine if the error is within the electronic form or account, then contact the Department.

14. Click on the Questions tab and answer all listed questions. Click Save & Next.
15. Move on to the Documents tab and upload all required documents.
16. Go to the Review tab to verify that all the application requirements have been completed. If you see a red "X," navigate to the appropriate tab to complete the missing information. You will not be able to submit your application until all requirements are met.
17. Click the Pay & Submit button at the bottom of the page to submit your application and make your payment.
18. After payment has been completed, you will receive a confirmation email with an application reference code/application ID number, which means that your application has been submitted and is in the application queue.
    1. If you did not receive a confirmation and the application shows an "open" status in the application portal, the application has not been submitted.
    2. The state department has 30 days to process applications — all applicants will be contacted via email when their application is processed
19. Once your application is approved, you can access and download or print your digital card from your account.