West Virginia State Process (Renewal)

Congratulations on getting approved for your renewed medical certification. Here's a guide to what you need to do next.

Before you start, have these documents to hand:

• Digital passport-style photo
• Valid photo ID (WV Driver's License, WV State ID, or Passport)
• Proof of West Virginia residency (Click here to view acceptable documentation)

• If requesting a waiver of the fee based on financial hardship (income below 200% of the federal poverty level), provide acceptable proof of income, such as W-2, recent pay stubs, proof of benefit eligibility, etc. Please do not send a payment if you are requesting a fee waiver. If the waiver is not granted, you will be notified to submit the fee at that time.

Renewing Your West Virginia Medical Marijuana Card

1. Log into your existing account: https://wv-public.mycomplia.com/#!/signin.
2. Click Create New Application.
3. Select Patient Renewal and then click Create Application.
4. Select your license number beginning with PAT00 and then click Save.
5. Next, select from the tabs any information that you need to correct. Otherwise, the information from your original application will remain the same.

6. When you get to the Physician/Condition Information tab, choose Online – Electronic Certification and then click on the View Available Certifications green button.

7. Select the physician certification and then click Update.
8. Once you get to the Review tab, make sure all required items are completed and have a green check mark, and then click Submit. A confirmation screen will appear with the Application ID number.
   1. Mail payment (check or money order payable to WV DHHR) to:
      WV Office of Medical Cannabis
      350 Capitol Street, Suite 523
      Charleston, WV 25301
      
      The Application ID number and patient name must be in the memo line of the check or money order.
9. You will be notified via email of the status of your application within 30-60 days.
   1. 1. Please allow at least 30 days from submission of your application and payment before checking the status of your application.

      2. If your application is denied, you will be informed of the reason. If your application needs a correction, it will be rejected and sent back to you to correct and resubmit. You will not need to create and submit a new application. If your application is approved, your WV Medical Cannabis patient card will be issued.

Click here for the state renewal guide with screenshots.